Privacy Policy
This Privacy Policy explains how Monster Hydro Jetting & Sewer Services collects, uses, stores, and discloses information when you visit this website, submit a service request, or communicate with the business.
Last updated: July 11, 2026This policy applies to information collected through monsterhydrojetting.com, including information submitted through the website’s drain and sewer service request forms.
1. Information We Collect
The information collected depends on how you use the website and what information you choose to provide.
| Category | Examples | Primary Purpose |
|---|---|---|
| Contact information | Name, telephone number, and email address | Responding to inquiries and communicating about requested services |
| Property and service details | Property address, property type, requested service, preferred date, affected area, and issue description | Reviewing the request, assessing service needs, and coordinating scheduling |
| Communication records | Messages, emails, call notes, photos, and other information voluntarily provided | Maintaining service records and responding accurately |
| Technical information | IP address, browser type, device type, referring page, pages visited, timestamps, and server-log information | Operating, securing, maintaining, and improving the website |
| Transaction information | Service history, invoices, payment status, and limited transaction records | Completing services, accounting, recordkeeping, and legal compliance |
Please do not submit Social Security numbers, banking passwords, medical information, or other highly sensitive information through the general website service form.
2. How Information Is Collected
Information may be collected:
- Directly from you when you submit a service request or contact the business.
- During telephone, email, text-message, or in-person communications.
- Automatically through website hosting logs, cookies, and similar technologies.
- From service providers that support website hosting, form delivery, email, analytics, security, scheduling, accounting, or payment processing.
- From publicly available sources when reasonably necessary to provide or verify a requested service.
3. How We Use Information
Monster Hydro Jetting & Sewer Services may use information to:
- Respond to questions and service requests.
- Review the reported drain, sewer, plumbing, or property issue.
- Contact you about availability, scheduling, estimates, service details, and follow-up.
- Provide, document, bill for, and support requested services.
- Maintain customer, service, accounting, and business records.
- Operate, troubleshoot, secure, and improve the website.
- Prevent fraud, misuse, security incidents, and unlawful activity.
- Comply with legal, tax, insurance, licensing, and regulatory obligations.
- Establish, exercise, or defend legal claims.
The information is used to review the request and communicate about current service coverage, availability, and scheduling.
4. How Information May Be Shared
Personal information may be disclosed only as reasonably necessary for legitimate business, service, security, or legal purposes, including to:
- Website hosting, form, email, security, analytics, scheduling, accounting, and technology providers.
- Payment processors and financial institutions involved in a transaction.
- Contractors, technicians, consultants, insurers, accountants, attorneys, and other professional advisers.
- Government agencies, courts, regulators, or law enforcement when disclosure is required or legally permitted.
- A successor or acquiring organization in connection with a merger, sale, transfer, financing, or reorganization of the business.
Monster Hydro Jetting & Sewer Services does not sell personal information submitted through its website service-request forms. The website is not intended to use that information for cross-context behavioral advertising.
5. Cookies, Hosting Logs, and Analytics
The website may use cookies, local storage, server logs, and similar technologies to operate forms, maintain security, remember preferences, measure website performance, and understand how visitors use the site.
Browser settings may allow you to block or delete cookies. Some website functions may not operate correctly when essential cookies are disabled.
Do Not Track signals
Because there is no universally accepted technical standard for browser “Do Not Track” signals, this website may not respond to those signals. Privacy preference signals will be handled when and to the extent required by applicable law.
6. Data Retention
Information is retained for as long as reasonably necessary to respond to inquiries, provide services, maintain business and accounting records, resolve disputes, enforce agreements, protect the website, and comply with legal obligations.
Retention periods may vary based on the type of information, the service relationship, legal requirements, and legitimate business needs.
7. Data Security
Reasonable administrative, technical, and organizational safeguards are used to protect information against unauthorized access, loss, misuse, alteration, or disclosure.
No website, email system, network, or electronic storage method can be guaranteed to be completely secure. Visitors should use care when transmitting information online.
8. California Privacy Rights
Depending on the law that applies to the business and your request, California residents may have rights concerning their personal information.
Right to Know or Access
You may request information about the categories or specific pieces of personal information maintained about you.
Right to Correct
You may request correction of inaccurate personal information, subject to verification and applicable exceptions.
Right to Delete
You may request deletion of certain information, subject to service, recordkeeping, security, legal, and other permitted exceptions.
Right to Opt Out
Where applicable, you may have the right to opt out of the sale or sharing of personal information.
Right to Limit Certain Uses
Where applicable, you may have rights relating to certain uses of sensitive personal information.
Non-Discrimination
You will not be unlawfully discriminated against for exercising an applicable privacy right.
How to submit a privacy request
Send a request to monsterhydrojetting@gmail.com or call 951-331-3676. Include your name, contact information, the nature of the request, and enough information to reasonably verify the request.
Additional verification may be required before information is accessed, corrected, or deleted. An authorized agent may submit a request when permitted by law and when appropriate authority can be verified.
9. Children’s Privacy
This website and the services advertised through it are not directed to children under 13. The business does not knowingly request personal information from children through the website.
A parent or guardian who believes a child submitted information may contact the business to request review and deletion.
10. Third-Party Links and Services
The website may contain links to third-party websites, maps, social platforms, payment services, or other external services. Those services operate under their own privacy policies and practices.
Monster Hydro Jetting & Sewer Services is not responsible for the privacy practices or content of third-party websites.
11. Updates to This Privacy Policy
This policy may be revised when website features, business practices, service providers, or legal requirements change. The updated version will be posted on this page with a revised “Last updated” date.
Continued use of the website after an update means the revised policy will apply to future website activity, subject to applicable law.
12. Contact Information
Questions about this Privacy Policy or the handling of personal information may be directed to:
Monster Hydro Jetting & Sewer Services
16601 Saddlebrook Ln Moreno Valley, CA 92551 Phone: 951-331-3676 Email: monsterhydrojetting@gmail.comRegular business hours: Monday through Sunday, 8:00 AM to 5:00 PM.